6win bet Privacy Policy

When you register for and use a 6win bet account, we collect various categories of personal information. The specific data collected depends on how you interact with the platform. Below is a comprehensive overview of the data categories we process.

1.1 Registration & Identity Data

When you open a 6win bet account, we collect the information you provide during the registration process, including your full legal name, date of birth, email address, mobile phone number, and residential address. This data is required to create and manage your account, verify your identity, and comply with our Know Your Customer (KYC) obligations.

1.2 Identity Verification Documents

As part of our mandatory KYC process — required before processing your first withdrawal — we collect copies of government-issued identity documents. These may include your National ID Card (NID), passport, or driving licence issued by the Government of Bangladesh or a recognised foreign authority. We may also request proof of address (such as a utility bill or bank statement) and, in enhanced due diligence cases, source of funds documentation.

1.3 Financial & Transaction Data

We collect records of all deposits, withdrawals, and wagers made through your account. This includes transaction amounts, timestamps, payment method references (such as your registered bKash or Nagad account number — stored in tokenised form only), and transaction outcomes. This data is used for payment processing, fraud prevention, and regulatory compliance purposes.

1.4 Technical & Device Data

When you access the 6win bet platform, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and the pages you visit within the platform. This data helps us maintain platform security, diagnose technical issues, and improve the user experience.

1.5 Communication Data

If you contact our support team via email or live chat, we retain records of that correspondence, including the content of messages and any attachments you share. This allows us to resolve your query efficiently and maintain a complete record of our interactions with you.

6win bet processes your personal data for specific, legitimate purposes. We do not process your data for any purpose that is incompatible with the purposes listed below. The primary purposes for which we use your information are:

• Account Management: To create, verify, maintain, and close your 6win bet account, and to authenticate your identity when you log in.
• Payment Processing: To facilitate BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks, and to maintain accurate transaction records.
• KYC and Fraud Prevention: To verify your identity, detect and prevent fraudulent activity, money laundering, bonus abuse, and multi-accounting. We may use automated systems to flag suspicious behaviour for manual review.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance through our 24/7 support team (available in English, via live chat and email at [email protected]).
• Responsible Gaming: To monitor your gaming behaviour for signs of problem gambling and, where appropriate, to apply responsible gaming tools such as deposit limits, time-out periods, or self-exclusion. See our Responsible Gaming page for full details.
• Platform Improvement: To analyse aggregated, anonymised usage patterns and improve the design, performance, and content of the 6win bet platform.
• Legal Compliance: To meet our obligations under applicable laws, including anti-money laundering (AML) regulations, and to respond to lawful requests from regulatory or law enforcement authorities.
• Service Communications: To send you account-related notifications such as deposit confirmations, withdrawal status updates, security alerts, and changes to our terms or policies. These communications are not optional — they are essential to your account relationship with 6win bet.

6win bet does not sell, rent, or trade your personal data to third parties. We share your data only in the specific, controlled circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Service Providers: To process your BDT transactions, we share necessary transaction details with our partner payment processors, including bKash, Nagad, Rocket, Upay, and partner banking institutions. These providers receive only the data required to complete the transaction and are contractually prohibited from using it for any other purpose.
• Identity Verification Partners: We may use third-party KYC service providers to assist with document verification and identity authentication. These partners process your data strictly under our instruction and in accordance with data processing agreements.
• Game Content Providers: When you play games provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, a pseudonymous player identifier is shared with the relevant provider to facilitate gameplay and maintain game history. Your full identity details are not shared with game studios.
• Fraud Prevention Services: We may share technical data (such as IP addresses and device fingerprints) with specialised fraud prevention providers to detect and block fraudulent activity on the platform.
• Legal and Regulatory Authorities: We will disclose your personal data to law enforcement, regulatory bodies, or other government authorities where required by applicable law, or where we have a good-faith belief that disclosure is necessary to protect the safety, rights, or property of 6win bet or its users.
• Business Transfers: In the event of a merger, acquisition, or sale of the platform or its assets, your personal data may be transferred to the acquiring entity, subject to the same data protection obligations as set out in this Policy.

In all cases where we share data with third-party processors, we require contractual commitments that the data will be used solely for the specified purpose, held securely, and not disclosed further without our prior authorisation.

The 6win bet platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather aggregate analytics data. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot be used to access other files on your device.

You can control cookie behaviour through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling essential cookies may prevent some or all platform features from functioning correctly, including your ability to log in and access your account. 6win bet does not use third-party advertising cookies or cross-site tracking technologies.

6win bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The key retention periods we apply are set out below.

• Active Account Data: Personal data associated with your active 6win bet account is retained for the full duration of your account relationship with us, plus a period of five (5) years following account closure. This extended period is required to meet our anti-money laundering (AML) record-keeping obligations.
• Identity Verification Documents: Copies of KYC documents are retained for a minimum of five (5) years from the date of verification, in accordance with applicable financial compliance requirements.
• Transaction Records: Full records of all deposits, withdrawals, and wager histories are retained for a minimum of five (5) years to satisfy financial regulatory obligations.
• Support Communication Records: Correspondence with our support team is retained for three (3) years from the date of the most recent interaction, or longer where the communication relates to an ongoing dispute or investigation.
• Technical & Log Data: Server logs, IP address records, and device data are retained for a rolling period of twelve (12) months for security monitoring purposes, and then deleted or anonymised.

When your data is no longer required, it is securely deleted or anonymised in accordance with our internal data disposal procedures. Anonymised aggregate data (from which individual users cannot be identified) may be retained indefinitely for platform analytics and improvement purposes.

6win bet respects your right to control your personal data. Subject to applicable law and certain exceptions (such as our legal obligation to retain financial records), you have the following rights with respect to the personal data we hold about you:

• Right of Access: You may request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format within a reasonable period of receiving your verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain information directly through your account settings.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (where processing was based on consent). This right is subject to our legal retention obligations — we cannot delete transaction records or KYC data prior to the expiry of mandatory retention periods.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to our processing.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a machine-readable format, or transfer it directly to another controller of your choice.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to processing based on legitimate interest, though this right is not absolute and will be balanced against our legitimate business needs.

Protecting your personal data is a core priority at 6win bet. We implement a layered security architecture combining technical, organisational, and procedural controls to safeguard your information against unauthorised access, disclosure, alteration, or destruction.

• SSL/TLS Encryption: All data transmitted between your browser and the 6win bet platform is protected by 256-bit SSL/TLS encryption. The padlock icon in your browser's address bar confirms that your connection is secure at all times.
• Password Hashing: Account passwords are never stored in plain text. They are processed using industry-standard one-way cryptographic hashing algorithms so that even 6win bet staff cannot retrieve your password.
• Payment Tokenisation: We do not store full mobile banking account numbers (bKash, Nagad, Rocket) or bank card details on our servers. Payment references are stored as secure tokens, significantly reducing the risk in the event of a data breach.
• Access Controls: Access to your personal data by 6win bet staff is strictly controlled on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular security training.
• Infrastructure Security: Our servers are hosted in secured data centres with physical access controls, redundant power, network firewalls, and intrusion detection systems. Regular vulnerability assessments and penetration testing are conducted to identify and remediate security weaknesses.
• Incident Response: In the event of a data security incident that poses a risk to your rights and freedoms, 6win bet will notify affected users promptly and take immediate steps to contain and mitigate the breach.

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is completely infallible. We encourage you to use a strong, unique password for your 6win bet account and to enable any available two-factor authentication features to further protect your account from unauthorised access.

6win bet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. When we make material changes to this Policy, we will notify you by posting a prominent notice on the platform homepage and, where we hold your email address, by sending a notification to your registered email account.

The "Last updated" date displayed at the top of this page reflects the date on which the most recent revision was published. We encourage you to review this Policy periodically to remain informed about how we are protecting your information. Your continued use of the 6win bet platform after a revised Policy has been published constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 6win bet handles your personal data, please do not hesitate to contact us. Our Data Team is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6) and can be reached at:

This Privacy Policy is governed by and construed in accordance with applicable data protection principles. It does not create or confer any rights upon any third party and does not form part of any contract between you and 6win bet other than by virtue of your acceptance of these terms through your use of the platform.